Product: Roblox Customer Care Clear all filters (0 of 36 reviews match)
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Roblox - Disputing charges and they deleted my account

I bought robux and was double charged me. I disputed the second charges and they refund me the money for half of what was charged. I logged on the next morning to find that they banned me for disputing charges that was unauthorized even though they're the one to double charged me and i authorized only 1 payment not 2 and now my account has been terminated... rip
1.0
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Roblox Customer Care
#1422400
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Roblox - I don't know they haven't contacted me as of yet.

Not happy that they didn't assist my daughter when she called them on the phone. To the point that she gave up!
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Roblox Customer Care
#1407569
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Left a message but no response yet. I am disputing charges on my account that were not authorized by me. It has put a financial hardship on my family to be short those funds.
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Roblox Customer Care
#1407023
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I already wrote a complain/review but I'm going to write another. I was changing my username and auto correct made it turn wrong. It became TurtIello instead of TurtleIIo. I don't want to change it anymore. I just need you to change it back to SeaSkieZ and refund me my...
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2.8
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Roblox Customer Care
I liked
  • Supporting and enjoying roblox
I didn't like
  • Poor customer service
  • Slow full refund
#1379734
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Roblox - Refund

Everything is good Roblox refund the money they are a wonderful company.
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Roblox Customer Care
#1371979
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I have been a member of the ROBLOX community for many years, and have poured hundreds of dollars into it in order to kickstart a career in groups and trading. I have recently begun to lose interest in the overall community, as the general amount of players seems to be...
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NauticalStagBeetle
NauticalStagBeetle

Factual review. ROBLOX's customer support is laughable.

2.1
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Roblox Customer Care
I didn't like
  • Customer service
#1354980
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Roblox - Fastgirl112

I need customer care service I need Roblox now
1.3
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Billing Practices
Customer service
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Roblox Customer Care
#1351309
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Roblox - Care about your people!!

ROBLOX DOSENT CARE THAT IVE BEEN HACKED TWICE AND LOST SO MUCH ROBUX AND I AAMBIN DESPRATE NEED OF ROBUX FOR MY NEW ACCOUNT
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Roblox Customer Care
#1349964
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:y: yesAfter a decided to go into clothe creating for Roblox and see if I can make a bit of robux I uploaded something a bit spicier for Dragon Ball Z fans and guess what.I was banned.Keep in mind that no nudity was involved in the picture and no inappropriate images...
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5.0
Product
Roblox Customer Care
I liked
  • I like to play roblox becuase i have a nice friends
  • Robux
  • Its good
#1343841
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Roblox - It was ok 8 didn't get a chance to spec iwas on hold most of

I didnt get to talk because i was on hold and called at 7:20
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Roblox Customer Care
#1335552
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