Roblox Account Hacked, Support Does Nothing
My ROBLOX account was hacked MULTIPLE times throughout my experience with them. The first time or two a few years back were my fault, I was a child and didn't know anything about security.
The most recent ones, however, were not. I had secure passwords that weren't used on other sites, and it was still hacked. My account was Lifetime OBC and also had a fair amount of Robux. I verified it with my new email, as I lost my old one I had as a child, after a *** a few months back.
At that time I also used my Phone Number to verify. The hacker was allowed to change my email, verify it, remove my phone number and everything; all without my receiving a single email about any of it. There has been money spent on the account, thus I am extremely pissed.
Support is pretty much saying a big *** you.
Reason of review: Damaged or defective.
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I lost my headless horseman head, to this same issue, a few years back. Sadly, there is nothing you can do at this point, as the Roblox moderators don't seem to give two ***** about it.
Learned this the hard way after reporting a physics bug, and having my account threatened if I continued to "inquire" the moderators about the problem, despite asking once, and asking again due to a nil response. Roblox, lately, has been tied up, as they are dealing with a MASSIVE influx of artificially intelligent "Scam bots", which have been bypassing every measure Roblox has put into place, to stop them. This is the only reason I can find, as to why the moderators do not pay much attention, nevertheless care about these other issues, that are silently plaguing the Roblox platform.
Like I said, there is nothing you can do, if the admins will not assist you. Therefore, if you've lost something; Your best to move on as if you had never owned that thing in the first place.
I lost my headless horseman head, to this same issue, a few years back. Sadly, there is nothing you can do at this point, as the Roblox moderators don't seem to give two ***** about it.
Learned this the hard way after reporting a physics bug, and having my account threatened if I continued to "inquire" the moderators about the problem, despite asking once, and asking again due to a nil response. Roblox, lately, has been tied up, as they are dealing with a MASSIVE influx of artificially intelligent "Scam bots", which have been bypassing every measure Roblox has put into place, to stop them. This is the only reason I can find, as to why the moderators do not pay much attention, nevertheless care about these other issues, that are silently plaguing the Roblox platform.
Like I said, there is nothing you can do, if the admins will not assist you. Therefore, if you've lost something; Your best to move on as if you had never owned that thing in the first place.
When you were a child they also told you to "get back up on there" if you fell off your bicycle or a horse or maybe even just a swingset. But that advice no longer here in your new adult world, think : Fool me once, shame on you - fool me twice, shame on me... (HINT) Whatever else, please do not return to that website for any reason.
It would be a shame on me if it weren't for the fact this time there was nothing I could have done to prevent it. Roblox just has no decent security measures, such as not even requiring an email verification from the previous email and/or giving a notification on said email.
It wasn't my money, it was my grandparents they spent when I was around 12. Me being 19 now, I did have a few previous friends I made that were still semi-active, and was saving up Robux to use the DevEX Cashout.