Roblox Reviews

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Account banned

Account banned cause i requested refund by mistake. Kindly help unban the account so that she can enjoy the game. The request was done my mistake. I will apply your assistance and quick action
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ID
#2700838 Review #2700838 is a subjective opinion of poster.
Location
Nairobi, Nairobi Province
Preferred solution
Unban

Subscription

Hi Roblox My son just bought his premium in Brookhaven, minutes later, he has no more Robux in his account and yet it was a monthly subscription.
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ID
#2700738 Review #2700738 is a subjective opinion of poster.

False report

Ok so basically what happened was I was playing a wrestling game . And this person had of my favorite songs as his them . The song is called Knock Knock By SoFaygo . So then I said Faygo which I guess someone reported and thought it was harmless . I dont think I should be banned .
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ID
#2700347 Review #2700347 is a subjective opinion of poster.
Location
Duncanville, Texas

Hacked

My sisters account got hacked we got it back tho but when they had the account they took pets from her adopt me and the pets were 3 neon unicorns a normal unicorn and a mega neon dog from her she has been crying for the last hour feel so bad for her and it would mean the world if you could give her the pets back her username is S0CCERQUENN
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ID
#2700291 Review #2700291 is a subjective opinion of poster.

My money was taken 405 dollar

I need my money back please please please please please please please please please please please please please please
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ID
#2700183 Review #2700183 is a subjective opinion of poster.
Pros
  • I dont know my kids
Cons
  • Wont give refund for previous payments
Loss
$405
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Billing

I needed to talk to a representative about billing, but the system is temporarily unavailable. Very frustrating!
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ID
#2700147 Review #2700147 is a subjective opinion of poster.
Loss
$20
Preferred solution
An answer about my billing.

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Verified Reviewer
New Reviewer

Purchased Robox and didn't received

Roblox - Purchased Robox and didn't received
Purchased a $25 gift card for my granddaughter, put in the number on the back of the card per the instructions on the card and it said give it 2 or 3 days to hit her Roblox acct. It has still it hit her acct. Two problems: One, It is ridiculous to have a child excited about getting Robux and then saying they have to wait days for them. Can I wait days to pay you for them? No. Two,. Where are they? Can you please explain that to .y disappointed child. I can assure you this will be the last time this t

User's recommendation: Don't buy Robux cards.

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ID
#2699880 Review #2699880 is a subjective opinion of poster.
Loss
$25
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need help still

I still dont know how to get in my account, ive spent too much money on it and theres no way i can get it back, Id much rather want my account back than have that money wasted. I need you help me get in my account or somehow turn off 2 step verification because ive havent gotten any emails to verify and ive only had 2 emails my entire life and there none in any of them. I need you to contact me ASAP.
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ID
#2699708 Review #2699708 is a subjective opinion of poster.
Loss
$30
Preferred solution
Get in my account and somehow turn off 2 step verification
New Reviewer

My account name is TooFinejada and past night I got hacked by a girl name Kylie pls get my account back

Roblox - My account name is TooFinejada and past night I got hacked by a girl name Kylie pls get my account back
So I was playing Roblox last night and out of nowhere a girl name Kylie hacked me pls help mei spent alot of money

User's recommendation: Thank u if u can get it back please let me no I really need it I spent alot of money on the account.

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ID
#2699677 Review #2699677 is a subjective opinion of poster.
Loss
$1000
Preferred solution
I really want my account back please get it back username TooFinejada
New Reviewer

Someone hacked me

So I was playing Roblox and I wanted to change something. Then I see my password it was something but I didnt pay attention but then the next hour I was going to play Roblox. Then it logged me out. I went to heck if I got band. But when I tried to put my password it did not work so then a minute later I tried a random password.I put hacker then it logged me in my account. Then a day I was going to change my password. Then I put the password hacker and it did not work. Now Im scared please help. Bye

User's recommendation: I don’t know what this means.

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ID
#2699599 Review #2699599 is a subjective opinion of poster.
Location
Austin, Texas

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New Reviewer

Purchase roblox card and it’s not loading on to the account

Spent $30 money not loading and cant contact customer service. Horrible!! There is no reason why we should have to contact customer service via email.
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ID
#2699578 Review #2699578 is a subjective opinion of poster.
Loss
$30
Preferred solution
Add the money that’s available on the card to my daughter roblox account.

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Verified Reviewer
New Reviewer

My roblox account was unjustly terminated

My roblox account was unjustly terminated
My account was terminated after my idiotic father filed a fraud charge claim after I spent MY OWN money and time on Roblox, as well as having MY CARD as the SOLE ONE ON THE ACCOUNT. I feel infuriated that Roblox has allowed him to get away with this, considering I am over 13 and should be able to handle my own account without my dad trying to get involved and getting me banned for fraud.
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ID
#2699567 Review #2699567 is a subjective opinion of poster.
Pros
  • It is really fun to play by yourself but also with friends
  • Awesome games
Cons
  • Roblox support team are a bunch of idiotic and incompetent fools
  • No customer support whatsoever
Loss
$500
Preferred solution
My account to get unterminated before the 18th of next month.
New Reviewer

Customer service blows me off

Trying to get an 8 yr old in banned. No way this 8 ur old wrote a cuss word. She wasnt even logged in at the time they said

User's recommendation: Some customer service.

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ID
#2699474 Review #2699474 is a subjective opinion of poster.
Pros
  • Gaming
Cons
  • I got banned from a roblox game for no reason
Preferred solution
Let the company propose a solution

My account was hacked and items stolen

My Account has been hacked and when I tried to log in my account It said my account was terminated due to charges purchase on my account when I gotten hacked.
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ID
#2699300 Review #2699300 is a subjective opinion of poster.
Location
Carrollton, Texas

Missing pin number

My son was supper excited when he received the gift card, and he was rushing to used that .once he scratch the number in the back they ripped and we can't see the pin number
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ID
#2699203 Review #2699203 is a subjective opinion of poster.