Roblox
Roblox Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roblox has 2.8 star rating based on 10641 customer reviews. Consumers are mostly neutral.
24% of users would likely recommend Roblox to a friend or colleague.
- Rating Distribution
Pros: Fun, Idk, Games.
Cons: Idk, Hackers, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roblox has 2.8 star rating based on 10641 customer reviews. Consumers are mostly neutral.
24% of users would likely recommend Roblox to a friend or colleague.
- Rating Distribution
Pros: Fun, Idk, Games.
Cons: Idk, Hackers, Customer service.49% of users think that Roblox should improve its Customer Service.
39% of users say that they might use Roblox in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "I wouldn’t buy Roblox gift cards from target because they’re not valet and it’s hard to retrieve your funds back to your credit card. You called the store in the store says they have nothing to do with it. I think that’s false information.", "Just get better security and actually send the codes to our messages or Gmail", "Instead of having an automated voice mail when calling Roblox after leaving the voicemail a real human staff member should talk to the customer", "It’s good and easy", "Don’t get hacked or manipulated".
Most users ask Roblox for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My account got hacked
YOU GUYS ARE THE WORST COMPANY U GUYS DONT DO NOTHING I HATE U, ur customer says just create a account like what u mean anyways. I just want my account bac i be sad everyday roblox do something he from germany i from sweden kick him from my dam account i had so much stuff in there i spend so much on my account! User:Sleeping_OnTheBed
User's recommendation: Be best

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfairly banned account months ago
Roblox keeps completely ignoring me and not taking my case seriously this has to be the worst customer support compared to other companies im just speechless
The ban placed on my account is completely unfounded, and I expect this to be rectified without further delay.
For months, I have submitted multiple appeals with no response. This is unacceptable. I am requesting immediate proof of any rule violations that supposedly led to this ban. If you cannot provide clear and undeniable evidence of my wrongdoing, the ban must be lifted immediately.
Furthermore, due to this unfair action, I am now unable to access valuable in-game items and investments that I made with my hard-earned money.
This situation has caused financial harm, and I demand a receipt for the money I have spent on this account.
You cannot legally refuse to provide this, and if the ban is not lifted, I will pursue all available legal avenues to recover my funds.
If I do not receive a response with a full explanation and resolution within a reasonable timeframe, I will take further action to escalate this matter, including lodging complaints regarding your refusal to release my funds and failing to provide adequate customer support.
This is your final opportunity to resolve this issue swiftly. I expect to hear from you promptly.
- Cross-platform play
- Massive communitycross-
- User-generated content
- Security concerns
- Predators and scams
- Pay-to-win and microtransactions
Preferred solution: Full refund
User's recommendation: Don't think roblox support will help you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfair account termination
The responses are very late, with very little explanation or telling me what I actually did, or what I can fo to get my account back.
I am writing this to possibly convince you to reactivate my account. I understand that the stuff I've done and said was not necessary and regret my decisions. I've learned my lessons and would like a second chance with my account that I've spent money on. I really enjoy this app and would greatly appreciate it if my account was reactivated. I've made so many memories and friends from this app. Please consider my apology.
Sincerely,
angxlijc_1
- Meeting people
- Fun
- Getting banned easily
Preferred solution: My account back please, I spent a lot of robux on it

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount terminated
Me dirijo a ustedes con respeto para pedir una revisión del baneo permanente de mi cuenta. La razón por la que me alteré fue porque un grupo de jugadores empezó a atacar verbalmente a una amiga mía.
Fue una situación injusta y dolorosa, y al ver que la estaban acosando, quise defenderla. Lamentablemente, uno de ellos me ofendió directamente y, en lugar de mantener la calma, reaccioné mal y terminé respondiendo de manera inapropiada.Reconozco que no fue la forma correcta de manejarlo.
Sé que romper las reglas no está justificado, aunque haya sido por defender a alguien. Me arrepiento sinceramente de mi reacción y les prometo que, si me dan una segunda oportunidad, actuaré con más control y seguiré las normas
- Creativity and imagination
- Toxic people and glitches
Preferred solution: Apology
User's recommendation: Be kind

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Mikitorres1003@***.com
The problem is that they banned my Roblox account, which cost me a lot of money. My brother lost it for cursing in the game called street soccer, and they told me they canceled it.
User's recommendation: I recommend that you don't say bad things and play well.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Falsely terminated
I recently got my Roblox account deleted. I don't know why, or how or what I've done, but.
It's called an "enforcement ban" basically this ban is whenever you on a public Wi-Fi or, one of your siblings got banned or terminated and so-and-so. But the thing is that, nobody in my household got banned nor terminated so, I believe this is a mistake due to nobody getting terminated like I did. I'll respectfully like to ask if you could reinstate my Roblox account, I'd really appreciate it if you do, and I love you guys platform a lot, but if I did get my Roblox account deleted for some reason, I'll explain that as well, I have recently been getting my account hacked, like my alt account had got hacked, they unadded all my friends, violated Roblox community rules, and threatened me, I don't know why, but it was SOMEONE I know from this game, that clearly didn't like me so, but a few months later I got back into my account. Same thing happened to my main account as well, so I just want to reinstate my Roblox account and secure it so, I could get everything and myself together.
So I'll like to ask if you could please reinstate and restore my Roblox account. I'd appreciate that very much.
User's recommendation: Don't have beef with anyone online and be careful to who you talk to.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfairly banned roblox account
was initially banned for one day on Roblox, and I waited for the ban to expire. However, two days after the ban was lifted, I woke up to find that my account had been permanently deleted.
The reason? 'Account evasion' a completely inaccurate claim, and to make things worse, the decision was automated. I had valuable items and significant in-game progress across multiple games, which were instantly lost due to this unjustified termination. I contacted Roblox support via email, but they ignored my inquiries.
During my one-day ban, I submitted multiple appeals requesting a manual review, yet they were denied twice without any real investigation. For a platform with millions of players, the integrity of Roblox's moderation system is critical.
It is deeply concerning that accounts are being permanently terminated without proper review while customer support fails to provide any meaningful assistance. Instead of focusing on events and promotions, Roblox should invest in improving its moderation and support systems to ensure fair and transparent enforcement of its policies.
- And console
- Cross platform play-play on pc
- Creative freedom-huge variety of games
- Poor customer support ignoring appeals or denying
- Unfair moderation automated bans and temination without review
- Loss of investement
Preferred solution: proper review of my case ticket 115683013
User's recommendation: Cant recommend anything abt support that barely exists
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: It won't let me log in to my roblox account and I'm asking you to please help me.
Well, I tried to connect on another phone and it disconnected on my phone. Then, I don't know what happened.
The reason: I tried to cancel the subscription and I didn't succeed.
I hope you can help me. Thank you.
Preferred solution: Price reduction
User's recommendation: Don't get robux anymore because you never know when you'll lose your account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdopt me
So for the past 2 weeks when I join adopt me I try to trade. It says that I cant trade right now ans to contact support.
I have been very annoyed bc I love the game adopt me you have done nothing about it.
I contacted support and called already and nothing. Please try to fix the problem
- Glitch bugs scams hackers lose money
Preferred solution: I would like to be able to trade in adopt me again.
User's recommendation: To fix their problem that doesn’t take 2 weeks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssues with the game
The issue still remains unresolved I’m still struggling and having trouble
I was recently informed that my account was deleted because I was allegedly creating or using an alternate account to evade an enforcement action taken against another account. I would like to clarify that I have not engaged in any such behavior. I am committed to adhering to ROBLOXs community standards and policies.
I would appreciate it if you could review my case more thoroughly. If there is any specific evidence or details regarding the enforcement action that led to my account being flagged, I would like to understand that better.
I have always aimed to use ROBLOX in a fair manner and would like to appeal the deletion of my account.
Thank you for your assistance with this matter. I am looking forward to your support to resolve this issue.
- Fostering creativity and social skills
- Exposure to inappropriate content and interactions with strangers
Preferred solution: My Roblox account back
User's recommendation: streamers/YouTubers to play it. Engage in the Community: Comment on Roblox videos
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I gott permanently band for no seson
Ther whas a tik tok in the back round and people herd it and reported me and i got permanently band for no reson at all
User's recommendation: GET MY ACONT BACK
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHacked Account
My account has been hacked and I cannot access it as all my information has been changed. The chat doesn't work well because it cannot verify me.
I use PlayStation 4/5 and our PC to log into Roblox. We don't use iTunes and we have records on our PlayStation account to show proof of ownership. Too much money has been spent building that account. I would like a supervisor to contact me.
The customer service with Roblox is not good.
Please help me get the Roblox account back. Thank you.
- Fun a game
- Have bad customer support that do not really help
Preferred solution: I invested alot of money in Roblox game and they have hacked my account and Roblox have not fixed it

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unfarily banned account
I was initially banned for one day on Roblox, and I waited for the ban to expire. However, two days after the ban was lifted, I woke up to find that my account had been permanently deleted.
The moderation decision stated that it was automated, and the reason provided was "account evasion," which is entirely inaccurate.
I attempted to contact Roblox support via email, but my inquiries were ignored. I also submitted appeals during my one-day ban, requesting a thorough manual review, yet my appeals were denied twice without any proper investigation.
For a platform with millions of players, the integrity of Roblox's moderation system is critical. It is deeply concerning that accounts are being permanently terminated without proper review, and that customer support fails to provide meaningful assistance.
Many in the community would agree that instead of prioritizing events, Roblox should invest in improving its moderation and support systems to ensure fair and transparent enforcement of its policies. if roblox finnaly decide to look at my case ticket 11568****
User's recommendation: Don't think roblox support is helpful!
Get my old account back
My brother logged out of my account a few years ago and I cant get in and dont remember my password pls help me as I have spent allot of robux on there thanks xx by the way the account is called familyguyS1E4 and my current account is LACIE_RILEYYY2 xx
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrongly terminated
This is my 50th appeal or more, but not for the same reason at first. Before my account, funnbeh was terminated I had received a ban on 3/20/2025 in the afternoon.
The reason was because Roblox claimed I was using another account to bypass a ban whenever I wasn't, and I had no offensive item. I recorded that gaming session using the recording software outplayed and i reviewed that recording and I never once used an alternate account to bypass a ban. I didn't do any bit of bypassing whatsoever and I still received a termination that ended up adding to my current issue which is my account termination. I want the ban I received on that day to be reviewed.
If you cannot review it, then I can gladly link the screenshot of that specific gaming session. If you cannot do either than I atleast want one more chance lm sorry for the large paragraph and the appeal, but I'm not going to let me 7-year-old account go because of two wrongly incidents.
Thank you.
Preferred solution: To get my acc back

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get my account back
I have been trying to get back into my account, and I have been locked out for five or seven days, and the code isn't working.
Preferred solution: My account back is theback_eater
User's recommendation: If you can get my account back please
About
Roblox is a multiplayer online game. It was released in 2004 as Dynablocks. The game developer is the Roblox Corporation. Its headquarters is based in San Mateo, California, USA. Roblox genre is MMORPG. Used engine is ROBLOX Rendering Engine ImPlicitNgine. It can be played on the following platforms: Xbox One, Fire OS, iPod touch 5th generation, Mac OS X, and Microsoft Windows. Game players should create virtual world with social life. Place customization is performed by Roblox Studio program. Gamers can also use custom plugins or create their own ones to change the game environment. Online game can be played with up to 200 friends.
Roblox is ranked 126 out of 1640 in Games and Movies category
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I'm trying to use my mobile phone number: +233 54 5** **49 But Telegram says it's banned. Please help. App version: 11.7.2 OS version: 15.8.3 Locale: en_GH MNC: none Sent from my iPhone7