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Roblox

Roblox

www.roblox.com
What is your customer experience with Roblox?

Roblox Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Roblox has a 2.8 star rating from 9,191 reviews, with 24% likely to recommend; consumers are mostly neutral and the rating distribution shows 51% unfavorable and 33% positive.

Positive Feedback

Users praise Roblox for being fun with a diverse catalog of games and a usable website; price level is reported as medium.

Negative Feedback / Risk Areas

  • Frequent account hacks and lost access causing many Roblox customer complaints.
  • Problems with age verification and incorrect bans or terminations.
  • Missing or stolen Robux, unauthorized transactions and refund requests.
  • Poor responsiveness from customer service and difficulty reaching a human agent.

Key Takeaways for Future Customers

  • Check Roblox reviews and secure accounts with email, phone and 2FA before spending money.
  • Keep payment records to support refund claims if unauthorized charges occur.
  • Expect mixed support outcomes; escalate persistently if you face bans, hacks, or billing issues.
View full overview ›

Media from reviews

Roblox - I want to log into my account
Roblox - Dawoood20138Roblox - Account hacked.Roblox - I was a admin in steal a Brainrot but now I am not can u pls make me admin againRoblox - I can’t log in to my accountRoblox - I can’t log in to my account - Image 2Roblox - I got scammed
View all media ›

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Show reviews that mention
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Anonymous
map-marker Clemson, South Carolina

The new thing

The new thing like low-key PMO like why are you even doing this? Theres really no point youre just taking away the fun and thats why no one plays your stupid game anymore.

Your game is really horrible now that this newest thing has come into place. You should take it away and actually let people enjoy their Roblox.

View full review

User's recommendation: DONNOTGET

Matthew C Nwt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Land O Lakes, Florida

It’s just outrageous and I want it out of the game so can you fix the blocking and the reporting for me Roblox? It’s called steal a brainrot.

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It’s just outrageous and I want it out of the game so can you fix the blocking and the...
Updated by user Dec 29, 2025

Well, I mean myself, I lost a cookie and milky radioactive in. It felt horrible to me so I’m trying to warn the people out there to never join people’s private servers never scam never do anything like that or else it will backfire on you.

That’s all I wanna say. Thank you for your time and appreciation of looking at this message.

Original review Dec 29, 2025

Someone told me to count to seven, so I said yeah while we were playing steal a brain rot, and then he reported me and it kicked me out of the game while he was stealing my brain rot, since the game is called steal a brain rot. Not report and kick them.

View full review
Loss:
$100
Pros:
  • Like a lot
Cons:
  • 1000

Preferred solution: Apology

User's recommendation: Take away blocking, which it will take you out of the game while he’s stealing and take away that reporting thing

Dawood H Ebf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

I want to log into my account

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Roblox - I want to log into my account

Dawoood20138 my Roblox account is this help me log in back I want to log in because I think some people aren't in my account and when I try to log in to see more people are logged in can you help me get it back?

View full review
Loss:
$100
Pros:
  • Yes
Cons:
  • Yes

Preferred solution: Yes

User's recommendation: AshahYhHa

Jaxon B Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dickinson, North Dakota

Requesting refund of 2500 robux because someone scammed me

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Roblox - Requesting refund of 2500 robux because someone scammed me

I was in Pet Simulator X. Someone said they would trade me here and they said for 2000 Robux, and they just said keep adding on 500.

I stopped at 2500 since that's all I had, and they just reported me and blocked me. The two next to me are all the people who scammed me.

View full review
Loss:
$25

Preferred solution: Full refund

Jaxon B Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dickinson, North Dakota

I got scammed

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Roblox - I got scammed

Someone scammed me for 10,000 roebucks. The people who did it are the people that are not thele_519, so that is what happened and I want my roebucks back.

View full review
Loss:
$100

Preferred solution: Full refund

Landen V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

For terminating Roblox account

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For terminating Roblox account

They keep terminating my account with no proof of me exploiting it and saying I created or used an account to avoid an enforcement action taken against another account, but I only made one account that got terminated.

View full review
Loss:
$50

Preferred solution: Full refund

Dawood H Ebf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Dawoood20138

Roblox - Dawoood20138

YWhen I tried to log into my account, it wont work it just says notify your password when I try to login it is skipped one saying keep on doing that and I didnt put an email so I think somebody hacked my account or it got banned but Im really trying to find out what happened is because I put it in so much effort to that account

View full review

User's recommendation: When I try to log into my password of Roblox, it says try again

Callum J Hht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Geelong, Victoria County

False Termination

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Roblox - False Termination

My Roblox account was terminated for a false reason of cheating. I got the account back for 2 days after a 6-month ban, and I started grinding the games I needed to grind.

Then I went to sleep and logged off. I woke up, got back online, and came back to see that my account had been terminated for cheating. All I wanted to do was just finally play some experiences on your game because I have spent probably over A$200 on your game.

So can you please at least try to un-terminate my account, please? I'm begging.

View full review
Loss:
$150

Preferred solution: Account Unterminated

1 comment
Guest

I am so sry bro

Alexis_Sanders

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A certain person on roblox community

A certain person on roblox community
Updated by user Dec 31, 2025

He is still going on to friending minors and still trying to be friendly to minors and trying to play a LOT of 13+ minors,seriously do not accept his friend request at all. Half of his friends he friended , they are probably little kids and or teenagers,and he has became desperate to friend a lot of girls due to his bio on roblox.

So! Please report him and block him , and also report him

Original review Dec 29, 2025

Hii, I would like to warn you all, there is a user on roblox named M3SHKA / @RigelOpp23 , do not be friends with him. He's a 26 - 27 year old adult male and playing 13+ games with a lot of minors and or teenagers and trying to make his bio on roblox sound like tinder or a dating game.

If you could politely block him and or report him, I would love that tremendously. Thank you.

View full review

Preferred solution: Apology

User's recommendation: Do not friend this guy for your safety. He's trying to find love on roblox even though he's a literal adult.

Brycen L
map-marker Eau Claire, Wisconsin

I was a admin in steal a Brainrot but now I am not can u pls make me admin again

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Roblox - I was a admin in steal a Brainrot but now I am not can u pls make me admin again

So when the game released I was the 2nd one to play and I was admin I could spawn whatever whenever and however but today I dont have admin and I could not sows. Brainrots and I was a normal player can u please fix it

Bc this was a mistake can u please fix it please for me Roblox I want my admin back.

View full review
Pros:
  • Kreek craft steak and johnny
Cons:
  • Many errors

Preferred solution: I would get my admin back

Hudsyn P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Audubon, Iowa

My cousin got ripped off of 2000 Robux

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Roblox - My cousin got ripped off of 2000 Robux

My cousin was redeeming her Robux cards, but they didnt count and now she has zero Robux because they didnt count and her Roblox username is CHEESE_BURGER

View full review
Hafiz K Grc
map-marker Malmo, Skane

I can’t log in to my account

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Roblox - I can’t log in to my account
Roblox - I can’t log in to my account - Image 2

I logged into too many devices, so now my account is shut down. I need you guys to unlock my account like now. I have nothing to play because your game is so fun, and I can't play it.

View full review

User's recommendation: Dont log in on to many devices so your account gets shut down.

Arma R Wxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Passord acount

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Roblox - Passord acount

My reason is first hello Im arma My Roblox name is arma23216 I forgot my password Can you guys help me I cant go in my account and change my password. Can you guys go in my account and change my password please I want to be the password to armakuku122 can you guys please do that to my account because I cant do it and you guys are Roblox. You can go in my account and do it please and thank you?

View full review

Preferred solution: Can you guys go in my account and change the password to armakuku122

Daniel B Fcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dunfermline, Fife

Wrong account got robux

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Roblox - Wrong account got robux

Hi roblox, my other account got the robux can you add the 1,002 robux into danielb6309 instead of keeping it on altac_453 im hoping you respond soon

View full review
Loss:
$10
Pros:
  • Fun
Cons:
  • Banned schlep

Preferred solution: Full refund

David K Aar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Big Spring, Texas

He told me to if y’all are going to unbanned me my username is fortnight432567

Roblox - He told me to if y’all are going to unbanned me my username is fortnight432567

I have been band because of my friend he had a gf he asked me to see if she was loyal and then she started saying mean stuff so he told me to say mean stuff I didnt want to pls unbanned me pls have a good day roblox

View full review
Emma H Nma
map-marker Somerville, Massachusetts

Adopt me bug

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Roblox - Adopt me bug

I completed all 450 of Roblox's tasks in Adopt Me for their Christmas update, and I did not receive the tree Sasquatch in my inventory. It totally resets, so I don't know what to do, and I feel like I've wasted so much of my time because I'm the only one that didn't get their pet for completing all 450 tasks.

View full review
Pros:
  • Updates
Cons:
  • Bugs

Preferred solution: Full refund

User's recommendation: I don’t know

About

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Summary

Roblox is a multiplayer online game. It was released in 2004 as Dynablocks. The game developer is the Roblox Corporation. Its headquarters is based in San Mateo, California, USA. Roblox genre is MMORPG. Used engine is ROBLOX Rendering Engine ImPlicitNgine. It can be played on the following platforms: Xbox One, Fire OS, iPod touch 5th generation, Mac OS X, and Microsoft Windows. Game players should create virtual world with social life. Place customization is performed by Roblox Studio program. Gamers can also use custom plugins or create their own ones to change the game environment. Online game can be played with up to 200 friends.

Roblox reviews and complaints

Roblox is ranked 134 out of 2154 in Games and Movies category

Type of Business

Online

Area Served

Australia, Worldwide, USA, Europe, Canada, Other, UK, Asia

Payment Methods

MasterCardPayPalVISAAmerican Express

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