Contact Roblox Customer Service
Roblox Phone Numbers and Emails
Toll-Free Number:
-
(888) 858-2569
Legal:
-
+494 099 999 3430GDPR Inquiries
Roblox Emails:
Roblox FAQs
Roblox Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roblox Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Roblox is 8888582569. 97% of consumers used this number to address their issues and concerns. Meanwhile, 34% of users reported contacting a real person successfully by dialing the phone number 4940999993430.
The average hold time is less than 1 minute. The longest wait times are on Saturday, while the shortest are on Thursday. The average call time is 1 minute.
Be prepared for the call as Roblox may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roblox Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Roblox is 8888582569. 97% of consumers used this number to address their issues and concerns. Meanwhile, 34% of users reported contacting a real person successfully by dialing the phone number 4940999993430.
The average hold time is less than 1 minute. The longest wait times are on Saturday, while the shortest are on Thursday. The average call time is 1 minute.
Be prepared for the call as Roblox may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Roblox mainly because of account, product/ service and cards.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Roblox is info@roblox.com. 77% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Roblox Website:
Roblox Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Ballindamm 39, Ecke Jungfernstieg,
0095 Hamburg,
Germany
16 Great Queen Street,
Covent Garden,
London WC2B 5AH,
United Kingdom
Roblox Customer Service Reviews
My little sister got bullied by someone and no one answer I have screen shots and videos. And the server didnt do anything about what he saying and keep calling her a sex slave and a *** and saying stuff about *** I would like to get in touch with someone because she a minor with someone saying this to her. Im really pissed off I called support 8 times trying to get ahold of someone
How Good is Roblox's Customer Service?
Summary of Roblox Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Roblox?
Account Question:
- “Trying to log into the account javy2709 because it won’t let me log back in”
- “Lost my account password”
- “My account was logged off and I can’t get back on because it keeps saying reset password and anytime I do it doesn’t work”
Product/ Service Question:
- “The reason why I’m calling is cause I purchased a Roblox card from target and I have a receipt showing that I purchased the Roblox card from target but my funds weren’t on the card so is there anyway somebody could please give me a call so they c”
- “I got scammed and was hoping if u could can thé player that scammed me and give me some robux please”
- Since emailing to Roblox felt like it was always 1 way "please go to customer service" over and over again might as well I talk in person
Cards Question:
- “Card are not working”
- “Card issues”
- “My gift card not working”
Request for Information Question:
- “Needing assistance with my account”
- “Support”
- “Please help me with my Roblox account: Forlife05937 I want to get my account back PLEASE HELP”
Payments and Charges Question:
- “Paid for folic have not received”
- “Unauthorized purchase”
- “Disputed transactions”
Refund Question:
- “I need a refund and i am very angry”
- “Refund”
- “Refund or robux”
Activation/ Cancellation Question:
- “To reactivate my sons account”
- “Getting unterminated”
- “Wrongly terminated account”
Shipping and Delivery Question:
- “Can’t get the picture mode off of my account”
- “I did not get my robux”
- “Did not receive the gamepass that I bought”
Return/ Replace Question:
- “My child does many returns.”
- “Change the roblox logo back to black and white”
- “So I’m using a email that’s deleted and I can’t change it”
Staff Question:
- “Your staff band me for no reason”
- “Customer service”
- “Henry being rude in voice chat”
Website/ Application Question:
- “U app scammed all my pets”
- “I cant download roblox”
- “I got scammed when I went to buy robust on the app I bought 10,000robux”
Employment Question:
- “Willow2rabbit has been bullying me for 6 days I want him banned”
- “Job application”
- “For a job”
Other Question:
- “I want voice chat and i cant set it”
- “Sad”
- “Banning”
Compare Roblox Customer Service To
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