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Summary of Roblox Customer Service Calls

11018 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
00:46 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Roblox to Ask about:

Account:

  • “Somebody is hacking my sisters account”
  • “Myy son lose his account password and he deleted his gmail that was on it like a dummy”
  • “Cant change my age on account”

Payments and Charges:

  • “So i can get for me 9 bill robux!!!”
  • “Scammed with charge”
  • “Charges to my debit card”

Cards:

  • “2 stolen bank cards, unauthorized purchases, I'm 40. I don't have games on my phone”
  • “Not able to purchase Robux off my Debit Visa card”
  • “I purchased a 10$ ROBLOX card and I got no robux”

Refund:

  • “Refund my money”
  • “Need a refund”
  • “Refund my money 10$”

Cancellation:

  • “Quiero que cancelen mi informacion de la tarjeta”
  • “To cancel my child’s account”
  • “Cancellation of roblox”

Product/ Service quality:

  • “The studio is broken”
  • “Because my products were stolen”
  • “So I can get 1k robux and my ROBLOX jailbreak is broken my username is gret933”

Employment:

  • “I want a job”
  • “Asking about a certain home job”
  • “Calling for a job postion”

Website/ Application:

  • “29% offer on website not on app”
  • “Ask a question about my application”
  • “I been hacked. What should I do? The website did not tell me much about it”

Return/ Replace:

  • “Money return”

Shipping and Delivery:

  • “Accidently made purchase on wrong item”

Staff:

  • “Roblox Customer Service Ticket 4539547”

Other:

  • “To ask them for robux”
  • “I did not receive my robux I bought”
  • “Aubri50 and cake”

About Roblox

Top 5 Roblox Products

Account, Video Game, Video Game, Profile, Gift Card

Top 5 Likes about Roblox

Games, All the games, Robux, I like to play roblox becuase i have a nice friends, I liked roblox because it is a very fun game

Top 5 Dislikes about Roblox

People hacking, Loseing my money i want my robuxs, I dont like the hackers and scamers in roblox, There is hackers, Robux games

Summary

Roblox is a multiplayer online game. It was released in 2004 as Dynablocks. The game developer is the Roblox Corporation. Its headquarters is based in San Mateo, California, USA. Roblox genre is MMORPG. Used engine is ROBLOX Rendering Engine ImPlicitNgine. It can be played on the following platforms: Xbox One, Fire OS, iPod touch 5th generation, Mac OS X, and Microsoft Windows. Game players should create virtual world with social life. Place customization is performed by Roblox Studio program. Gamers can also use custom plugins or create their own ones to change the game environment. Online game can be played with up to 200 friends.

Roblox reviews and complaints

Roblox is ranked 5 out of 283 in Games and Movies category

Type of Business

Online

Area Served

Australia, Worldwide, USA, Europe, Canada, Other

Payment Methods

MasterCardPayPalVISA

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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