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Summary of Roblox Customer Service Calls

14638 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
00:46 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Roblox to Ask about:

Account:

  • “My account maxrich1235 has been deleted”
  • “To ask them to unban my account”
  • “I got hacked by Sakuraki0506 my username is fightingamer10”

Payments and Charges:

  • “Charged card”
  • “Charged Robuxs on wrong account”
  • “Billing problems”

Cards:

  • “I bought a ROBLOX game card It did not work”
  • “My sister brought a game card and she got scam she put the pen in it didn’t work she is know crying she doesn’t want to play no more she ben thought a lot please help please”
  • “I bought a robux card and I put the pin and it says it's wrong but its not because I checked it”

Request for Information:

  • “Can I have 10000 robux”
  • “Can I have 10000 please”
  • “Can I buy stock in roblox”

Shipping and Delivery:

  • “I did not get the robux that i paid for”
  • “I bought 400 robux and it didnt get it !”
  • “My Son did not receive Robux after bought username aydenandklay123”

Refund:

  • “My daughter accidentally bought something for $199 about 30 minites ago. Could you pleaae refund the money?”
  • “I want 2 get a refund on anime tycoon I got a game pass that don't work”
  • “I want either refund or help getting my 184,200 in total worth of robux trade scam”

Activation/ Cancellation:

  • “Trying to cancel my builders club”
  • “Cancelar la compa”
  • “I want to cancel my debit card payment 22500 Robux ioki 2338:13+ at 199€”

Product/ Service:

  • “My reason that I called is I was going to go play Roblox on my Mac book and it says my driver is too old to play Roblox so I was just wondering if I could get customer service to talk to you about this”
  • “Having a hard time buying a game”
  • “Kids buying things”

Return/ Replace:

  • “Need help with changing user name”
  • “Replace bacon hair with guest please because my friend was guest 5203 and he is no longer in the game so please put him back in the game please my friend was a guest guest 5203 and I can never please him again”
  • “Can't change age”

Website/ Application:

  • “I am trying to make a groups and when I am done completing the discription and everything and try to submit it is takes me to another page that says "400|Error Bad request" please help me.”
  • “29% offer on website not on app”
  • “Cuz I want Robux I've been trying these other stuff and none of the websites work I was trying to ask you maybe if you could give me some Robux”

Employment:

  • “I want to give my group a protecting rbx job where we can earn robux”
  • “I want a job”
  • “Calling for a job postion”

Staff:

  • “Roblox Customer Service Ticket 6604844”
  • “Speak to customer service”
  • “Roblox Customer Service Ticket 4539547”

Other:

  • “Gdxrfcfcsszd d”
  • “I haven’t received all of my purchase”
  • “I want to talk”

Roblox Rating Stats

3.6 out of 5 stars
based on 1551 reviews
See all 3186 reviews

Rating stats

  1. 211 reviews
  2. 160 reviews
  3. 204 reviews
  4. 297 reviews
  5. 679 reviews

About Roblox

Top 5 Roblox Products

Account, Video Game, Video Game, Gift Card, Profile

Top 5 Likes about Roblox

Games, I like to play roblox becuase i have a nice friends, All the games, Robux, I liked roblox because it is a very fun game

Top 5 Dislikes about Roblox

People hacking, I dont like the hackers and scamers in roblox, Loseing my money i want my robuxs, How they do not listen to what i am saying, Hacking

Summary

Roblox is a multiplayer online game. It was released in 2004 as Dynablocks. The game developer is the Roblox Corporation. Its headquarters is based in San Mateo, California, USA. Roblox genre is MMORPG. Used engine is ROBLOX Rendering Engine ImPlicitNgine. It can be played on the following platforms: Xbox One, Fire OS, iPod touch 5th generation, Mac OS X, and Microsoft Windows. Game players should create virtual world with social life. Place customization is performed by Roblox Studio program. Gamers can also use custom plugins or create their own ones to change the game environment. Online game can be played with up to 200 friends.

Roblox reviews and complaints

Roblox is ranked 4 out of 304 in Games and Movies category

Type of Business

Online

Area Served

Australia, Worldwide, USA, Europe, Canada, Other

Payment Methods

MasterCardPayPalVISA

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Roblox Stats

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Number of Comments

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Number of Calls

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