Anonymous
map-marker Temple, Texas

This is an amazing app but I got banned on royal high for no reason THAN I shared personal info which I did NOT DO and I never got my account back and never got my money back I like this app but I’m d

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I was in game and this person was being rude, so I kinda played as a joke than like a day later I got banned for saying my father left me as I said again it was a joke I'm so upset AND I got banned from royal high for NO reason!!! If any workers see this, please contact me!
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User's recommendation: Don’t joke.

Joziah B

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Verified Reviewer

Payment issues

Roblox is terrible I over charge you I dont recommend nobody to install this game if you are an iOS user you wont be able to download anything and Apple cant help you because roblox want to take your money and when they cant you cant do anything
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Loss:
$200
Pros:
  • Great game
Cons:
  • No good payment system

Preferred solution: Full refund

User's recommendation: Not recommended

Lauren B Uzl

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Verified Buyer
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Verified Reviewer

I got hacked

Roblox - I got hacked
Roblox - I got hacked - Image 2
I got hacked I joined this game that said it gives you robux and I wasnt thinking and put my password in and now it it not letting me log in no matter what I try!!!
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Loss:
$100
Pros:
  • Fun
Cons:
  • It takes a while for you to get reviewed if you get hacked

Preferred solution: my account back

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Los Angeles, California

Roblox card

Roblox card
Roblox card - Image 2
I brought my daughter a Roblox gift card and it does not work its saying its been yes already we need some help please and thank you.
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Colten B

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Verified Reviewer
| map-marker Reseda, California

Roblox is an amazing platform, with millions of opportunities t engage in fun and interactive fames ranging from Obbys, To Horror Games, To Roleplays it is amazing and im so glad ive had t

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It is great game!! I cant even express how honored I am to have had thr opportunity to engage in such a well written game!
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User's recommendation: Follow to Guidelines if Roblox

luis m Uoa

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Verified Reviewer

Account got hacked

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Cus my account pennywesy_iv got hacked and can't go on it no more and can you reset the password so i can play on it again pls help me i spent so much money on there and I can't go on it no more
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Loss:
$5000

Preferred solution: My Roblox account back

April W Sgo

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Verified Buyer
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Roblox gift card never got or money back

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Roblox gift card never got or money back
I wasn't even able to talk to anyone about my gift card. The funds never became available on my son's roblox account. $50 wasted.
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Loss:
$50

Preferred solution: Full refund

Lenville Rev

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Verified Reviewer

My account got banned because of something i didn’t do

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Roblox - My account got banned because of something i didn’t do
my sister logged into my account and said a lot of bad things on a game..i really was looking forward to playing with my friends but now i cant!! my user is Imaprettyprincess013 please may you unban me?! many thanks yasmin!
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Preferred solution: my account back

David A Zew

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Verified Buyer
| map-marker Larose, Louisiana

Did not answer

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Roblox - Did not answer
Roblox - Did not answer - Image 2
Playing club Roblox girl starts bullying me I was just playing she keeps telling me to say 666 and its making me mad and shes bullying me and my friend
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User's recommendation: Ban her

Jiya Gje

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Verified Reviewer

Heelp me pls to come in on my acaunt I forgot my password and the email dont. Send to me anymore

Pls heelp me come in on my akaunt cuz I forgot my password and my email don't work anymore cuz I had do it to much. I have tried to come in but it.s not work so pls heelp me Ima get new phone and it.s my first phone and I didn't now that I need look on my email for reset my password and now my email is not working to send anymore
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Chris D Cye

Getting banned for 3 days for doing nothing

Roblox - Getting banned for 3 days for doing nothing
I was playing a game and this girl kept swearing, so I reported her, and she got mad so she reported me for harassing her.
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Preferred solution: I would like to get unbanned.

User's recommendation: I don’t know

Aaron T Bbm

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Verified Reviewer

Account has been banned and wanting to see if it can be unbanned

Roblox - Account has been banned and wanting to see if it can be unbanned
For some reason my account it charged my bank, my parents are really confused. My account was banned for a year due to my parents refunding the money.And I would like my account back, I spoke to my parents about it and they said to email you about it. I would like my account back pls. The account email is allyson.mears@***.com Account name:Ashyy_4442
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Loss:
$100
Pros:
  • Connect with people

Preferred solution: Account unbanned for getting refund

User's recommendation: Look more into the security of purchases.

Carlos F Vjo

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Verified Buyer
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Verified Reviewer

I put 10$ into the gift card to redeem and it says invalid code

Roblox - I put 10$ into the gift card to redeem and it says invalid code
Roblox - I put 10$ into the gift card to redeem and it says invalid code - Image 2
Roblox - I put 10$ into the gift card to redeem and it says invalid code - Image 3
Roblox - I put 10$ into the gift card to redeem and it says invalid code - Image 4
I bought a Roblox gift card yesterday and today and the money is in but it says invalid code to both cards I want help I want to at least get the Roblox because I spent 20$ total and now I don't know what to do because both say invalid code I need my money back or to get the Robux I've been trying to purchase
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Loss:
$20
Cons:
  • Sometimes roblox does not work and you cant get a refund

Preferred solution: To get the Robux I've been trying to purchase since I put 20$ for it and it says invalid and I can't even get a refund

Maricruz Qsz

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Verified Reviewer
| map-marker Kuwait City, Al Asimah Governorate

I cant i m not on us:(

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Sometimes j can but then it doesnt idk why And its stupid ao please make it possible becuase i m annoyed
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User's recommendation: Dumb

Jose G Aey

I have a gift card and it doesn’t work

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Roblox - I have a gift card and it doesn’t work
? It's not working? We tried to use it it doesnt work they say something about the country or something like that so I dont know what to do if your refund my money or your stamina your car or I dont know was going on, so let me know please.
View full review
Loss:
$10

Preferred solution: Full refund

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