Anonymous

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Verified Buyer
| map-marker Union City, New Jersey

Invalid pin on gift card $25

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Roblox - Invalid pin on gift card $25
I try to activate my gift card and just keep saying that is invalid PIN number Thank you , I just hope you can help me
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User's recommendation: Please help me

Rosa T Tvj

Lost gift card balance once I enter it to redeem it

Roblox - Lost gift card balance once I enter it to redeem it
Roblox - Lost gift card balance once I enter it to redeem it - Image 2

I purchased a gift card Robux for my daughter. We redeemed the gift card and and her phone died, and then the whole account started over again.

She then lost all her robux. She no longer has the robux I purchased for her . This is very disappointing and upsetting.

Its also very frustrating shes been asking me to give her this robux and I have to be honest I wasnt going to get it for her because I believe it would be a waste of money therefore, this situation has proven my skeptics of this game .We hope to hear and have this situation be resolved soon . Thank you for your attention to this matter .

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Loss:
$25

Preferred solution: Full refund

Ryan H Llj

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Verified Reviewer
| map-marker Lake Worth, Florida

My account was logged by an unknown individual

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Roblox - My account was logged by an unknown individual
My account was hacked, I cannot log back in or change my password. I can prove That I had the account.
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Loss:
$160
Pros:
  • Its fun and entertaining you can play with friends
  • I love roblox i made awesome memory
  • When i lost roblox i lost a part of me
Anonymous
map-marker Recklinghausen, North Rhine-Westphalia

I FORGOT MY ROBLOX PIN PLEASE DEAKTIVATE OT OR DISABLE IT

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I FORGOT MY ROBLOX PIN PLEASE DEAKTOVATE OR DOSABLE IT THE USER IS Mikixplayz MY EMAIL IS mikaloosberg22@***.com PLEASE DISBALE MY PIN OR DEAKTIVATE IT IM LITTARY CRYING PLEASE MAKE THE PIN AWAY DPNT FORGET MY USER IS Mikixplayz AND MY RMAIL IS mikaloosberg22@***.com PLEASE DISBALE OR DEAKTIVATE THE PIN
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User's recommendation: PLEASE DO IT FASTER

Krista A Alr

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Verified Reviewer

Bad card

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Roblox - Bad card
Original review Nov 18, 2023
And effective pass code, bad gift card, poor customer service, unable to use youre tele-mated to system.
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Loss:
$10
Pros:
  • Non
Cons:
  • Wasted my time

Preferred solution: Full refund

Anonymous

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Verified Buyer
| map-marker Vineland, New Jersey

I hope you can help me get my account back

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Roblox - I hope you can help me get my account back
my account Kennyy_54 was stolen by some guy and he changed my gmail and password my old password was Buddy11! can you please help me get my account back and change my gmail and password back.
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Edana Qog

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Verified Buyer
| map-marker Opelika, Alabama

I rated everything due to my experiences with the app

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Roblox - I rated everything due to my experiences with the app
Roblox - I rated everything due to my experiences with the app - Image 2
I can not log into my account (NotCarlee01). I am currently missing out on events in multiple games. I think I have been hacked and dont know how to log in. I have put in the right password numerous times and its wrong each time. I have contacted customer support multiple times as well and cant get my problem resolved. Please help me out.
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User's recommendation: If you can’t log in to your main account don’t log into to others before the problem is resolved.

Travis R Etq

Someone false reported me for defending myself and my friend

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I was grinding in a game and all of a sudden a random player kills me and starts taunting me and being mean I defend myself and my friend and all of a sudden he repots me for bullying him and I cant play this isnt fair
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Preferred solution: Unbanned

User's recommendation: To look at players info and so what is right

Resolved
Katie A Jnz

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Verified Buyer
|

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Verified Reviewer

Resolved: They didn’t fix my problem yet

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Roblox - They didn’t fix my problem yet
I got banned for 6 months for buying robux on my card the parents and it keeps charging her and they think it was my daughter
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Loss:
$40

Preferred solution: I would like to get my daughter unbanned from Roblox it wasn’t her fault it’s just keep on charging my card for some reason and she doesn’t get any of the robux

User's recommendation: It’s good but they didn’t solve my problem yet

Matthew M Ind

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Verified Buyer
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Verified Reviewer
| map-marker Port Richey, Florida

My account

Roblox - My account
Roblox - My account - Image 2
Lost my account about 2 years ago never put a real email or anything and i have proof its my account so if i could get in contact with someone from roblox and get my account back that'd be great
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User's recommendation: Put real emails

Ana H Vvv

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Verified Reviewer
| map-marker Hesperia, California

Roblox card gift

Roblox card gift
Le puse ami targeta 10 y no me deja nose que pasó no me dice que el número está mal fui ala tienda donde me pidieron el dinero
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Renaldo S Tsx

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Verified Reviewer

Because y’all can’t reset my password or do investigation on my account to give back to me and person buying stuff on my account

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Roblox - Because y’all can’t reset my password or do investigation on my account to give back to...
Roblox - Because y’all can’t reset my password or do investigation on my account to give... - Image 2
Roblox - Because y’all can’t reset my password or do investigation on my account to give... - Image 3
Roblox - Because y’all can’t reset my password or do investigation on my account to give... - Image 4
Someone sent link to join private server then I sign in but it phishing website identical to roblox website then the next day I was playing on MacBook then I was randomly kicked out of my game then signed me out then I tried log back in didnt work tried then tried restart password didnt work tried support didnt help reported my account multiple times didnt help now Im here trying to call u and get my account back before more purchases and thing bought was premium with 1000 robuxs And pls get my account back thank you
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Loss:
$10
Pros:
  • Friends are on
  • Fun and enjoyable
  • Creative
Cons:
  • Account theft
  • Support

User's recommendation: Make account theft support

Resolved
Lexie G Ury

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Verified Reviewer

Resolved: I lost my 7 year old account and they don’t care just sends me the same thing

Well its a good game but they dont do what you ask they tell you the same exact thing like oh you got hacked fix your password. I HAD MY ACCOUNT HACKED OK THEY CHANGED MY PASSWORD EMAIL AND REMOVED THE PHONE NUMUMBER REMOVE THEM AND FIX MY PASSWORD LIKE I ASKED?!
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Loss:
$7000
Pros:
  • Fun and roleplaying parkour and exploring avatar style
Cons:
  • Suck at customer support and dont have real people

Preferred solution: Them fixing my password to what it used to be so I can join and for them to update my email cause I don’t understand how

User's recommendation: Can’t do nothing just don’t friend people you don’t know cause I got hacked with the step two verification and I was only friends with the people I knew

Warren L Vaq

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Verified Reviewer

Roblox re activate issues

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Roblox re activate issues
So I got banned yesterday and it was for 1 day and its the next day and it passed the time and I cant re activate it my Roblox name is kalemadman
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Pros:
  • Idk i just play roblox bc its fun
Cons:
  • I like it

Preferred solution: Apology

Rehanna A Qyx

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Verified Buyer
| map-marker Milan, Lombardy

Roblox deleted my account when someone hacked it

Roblox deleted my account when someone hacked it
I Just called them because my account Roblox got deleted after someone who I don't know used it and hacked it for no reason pleased can I have my account back I will be so thankful for that :
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